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We Complement: November Edition of TechTalk

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Team We Complement

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Welcome to the November edition of TechTalk from We Complement, where we bring you the latest updates in UK financial services. This month, we’re covering Scottish Widows’ new income protection offering on Iress, Intelliflo’s latest estate planning partnership with Estgro, and Close Brothers Asset Management’s innovative partnership with SEI. These developments highlight the industry’s rapid evolution toward more streamlined, client-focused solutions.

Scottish Widows Launches Income Protection Product on Iress’s Platform

Scottish Widows has just expanded its income protection (IP) offerings on Iress’s widely-used Exchange platform, enhancing its line-up of products available to financial advisers. “The Exchange” enables UK advisers to compare and source life insurance, critical illness cover, income protection, and other insurance products all in one place. This addition reflects Scottish Widows’ commitment to financial resilience and their goal to make IP products more accessible.

Rose St Louis, Scottish Widows’ Protection Director, explained, “Our new IP product helps people prepare financially in case they’re unable to work. By working with tech partners like Iress, we’re making it easier for advisers to provide clients with efficient, streamlined solutions.”

Iress’s Global Head of Product for Sourcing, Jacqui Durbin, expressed enthusiasm for the collaboration: “As long-term partners, we’re excited to help Scottish Widows expand into the Income Protection market and to support brokers with a wide range of products.”

Read more about the partnership here.

Intelliflo Partners with Estgro to Streamline Estate Planning

Intelliflo is helping advisers prioritise generational wealth planning through a new partnership with estate planning tech provider Estgro. Estgro’s tools integrate seamlessly with Intelliflo’s platform, giving advisers access to features like the “estate health check,” which pulls client data and offers tailored recommendations for wealth transfer and inheritance tax strategies.

With Estgro’s accredited network, advisers can digitally refer clients to trusted legal partners or manage beneficiary engagement early on, ensuring better protection for family portfolios.

Richard Wake, Chief Customer Officer at Intelliflo, said, “This integration is a key addition to our partner ecosystem. By bridging financial and legal services, advisers can now provide truly holistic advice.”

Dave Newick, Estgro’s CEO, added, “With £5.5tn set to pass between generations over the next 30 years, this partnership helps advisers prioritise legacy planning, safeguarding both client assets and business futures.”

Estgro –  Estate Planning Software for financial adviser

Close Brothers Asset Management and SEI Partnership Brings New Tech Capabilities

Close Brothers Asset Management has entered into a tech partnership with SEI, choosing SEI’s Wealth Platform and Data Cloud as core components of its growth strategy. SEI was selected after a detailed selection process and will work alongside Close Brothers to improve technology, data, and operational capabilities within the firm.

Gregg Clarke, Close Brothers Chief Operating Officer, said, “This partnership with SEI is a significant step in supporting our strategy and delivering consistent high-quality service for our clients.”

Additionally, Close Brothers will adopt Objectway’s Portfolio Management Solution and will use Winterflood Business Services (WBS) for order-execution activities. Some Close Brothers employees will also join SEI’s operations team, reinforcing the collaboration and future growth plans.

Jim London, CEO of SEI Investments Europe, expressed his excitement for the partnership: “We’re thrilled to work with Close Brothers to provide them with a full suite of tech, data, and operational solutions that align with their growth ambitions.”

These latest developments are a testament to the drive for innovation within the UK financial sector. At We Complement, we’re here to support you as these changes unfold. For more insights or to see how our services can help your business adapt, reach out to We Complement. Let’s work together to keep your business ahead.

 

Welcome to the November edition of our regulatory roundup, covering the latest in enforcement actions, industry developments, and updates essential for financial conduct and compliance. This month’s focus is on the administration of PSG SIPP, fines related to customer treatment issues, insights on workplace culture, and new FCA action against “finfluencers” on social media. These updates signal crucial areas of regulatory focus and offer pointers for firms aiming to stay aligned with the latest standards.

PSG SIPP Limited Enters Administration

PSG SIPP Limited, an FCA-authorised provider of self-invested personal pensions (SIPPs), has entered administration. All SIPP schemes managed by PSG, except for Unity SIPP, have been transferred to Alltrust Services Limited (Alltrust), a regulated operator. PSG has also exchanged contracts with another regulated SIPP operator, London and Colonial Services (LCS), for the transfer of Unity SIPP. During this transition, Unity SIPP customers will be supported by Alltrust for a limited period, maintaining their ability to contribute, withdraw, and make investment decisions as usual. LCS and Evelyn Partners will later contact customers to explain next steps for their pension funds, ensuring continuity and security of service.

FCA Fines TSB £10.9 Million for Failing Customers in Financial Difficulty

The FCA has fined TSB Bank plc £10.9 million for failing to adequately support customers in arrears, which led to the risk of unaffordable repayment plans. TSB’s incentive schemes and inadequate training for staff created a risk of prioritising targets over truly understanding individual customer circumstances, a situation particularly harmful to vulnerable customers. Following an independent review ordered by the FCA in 2020, TSB implemented a corrective programme costing £105 million and worked with the FCA to address these shortcomings.

Read the key findings here

FCA Workplace Culture Survey Highlights

The FCA’s recent workplace culture survey, which reviewed over 1,000 firms, revealed an increase in reports of non-financial misconduct, particularly in areas such as bullying (26%) and discrimination (23%). Notably, a significant portion of concerns fell under the “other” category, illustrating the broad spectrum of conduct issues affecting workplaces. While a higher number of reports may indicate a culture where employees feel encouraged to speak up, the FCA stresses the importance of firms benchmarking their reporting and investigative processes to foster a more transparent culture. Trade associations will play a key role in helping to coordinate industry-wide improvements.

 

FCA Targets Unregulated “Finfluencers”

The FCA has begun a crackdown on social media “finfluencers” – influencers promoting financial products without proper regulatory oversight. The FCA is investigating twenty individuals under caution and has issued 38 alerts against accounts potentially promoting unlawful services. With many young people following and trusting finfluencers, the FCA stresses that they must verify that any products they endorse meet legal standards, ensuring they don’t inadvertently put their followers’ finances at risk. The FCA’s InvestSmart page provides practical resources to help consumers make informed financial decisions.

FCA probes 20 ‘finfluencers’ over illegal financial product promotion

 

As these updates highlight, firms need to remain vigilant and proactive in managing transitions, supporting customers fairly, and fostering a healthy workplace culture. With the ever-increasing presence of social media in financial decision-making, there’s a clear call to action to maintain robust practices and safeguard consumer interests. Look out for our upcoming editions as we continue to track the latest developments in financial conduct and compliance.

 

 

Rachel Reeves has delivered her long-awaited first budget, and with it come significant changes that will affect individuals and businesses alike. As financial planners, it’s crucial to guide your clients through these changes, helping them understand the implications and adjust their financial strategies accordingly. Below are the key budget announcements relevant to financial planning, along with practical tips to assist your clients.

Key Budget Changes and Practical Tips

1. Capital Gains Tax (CGT) Rate Increase

  • Reassess Investment Portfolios: Encourage clients to review their investments and consider realising gains before the new rates take effect.
  • Tax-Loss Harvesting: Suggest selling underperforming assets to offset gains and reduce overall CGT liability.

 

2. Inheritance Tax (IHT) Threshold Freeze

  • Review Estate Plans: Regularly reassess estate plans to ensure tax efficiency. Explore strategies like gifting or using trusts to minimise IHT exposure.
  • Gifting Strategies: Advise clients on utilising annual gifting allowances to reduce the value of their estates.

 

3. National Insurance (NI) Contributions Increase

  • Reevaluate Salary Structures: For business owner clients, discuss the implications of increased NI contributions and recommend a re-evaluation of salary structures.
  • Assess Employee Costs: Help clients factor in increased costs into their hiring and payroll budgets.

 

4. Minimum Wage Increase

  • Update Compensation Plans: Assist clients in adjusting their salary and compensation plans to ensure compliance with new minimum wage laws.
  • Budget for Increased Labour Costs: Encourage clients to incorporate increased labour costs into their financial projections.

 

5. VAT on Private School Fees

  • Review Education Funding Plans: Encourage clients to reassess their savings and budgeting for private education, considering the new VAT.
  • Explore Alternatives: Discuss alternative educational options that may help mitigate the impact of increased costs.

 

6. Abolition of the Non-Dom Tax Regime

  • Reassess Tax Position: For clients previously benefiting from non-dom status, review their tax position and recommend restructuring of investments or income.
  • Dual Tax Agreements: Discuss any relevant agreements that might still provide benefits for clients with international income streams.

 

7. Household Support Fund Extension

  • Identify Eligibility for Support: Stay informed about the eligibility criteria for the Household Support Fund and proactively communicate these opportunities to clients in need.
  • Budget Planning for Financial Hardship: Assist clients in creating a budget that considers available government support.

 

8. Freeze on Income Tax and NI Thresholds

  • Adjust Tax Planning Strategies: Advise clients to adjust their income tax planning, such as increasing pension contributions to reduce taxable income.
  • Utilise Tax Allowances: Encourage clients to maximise tax-free allowances, such as ISAs and pensions.

 

9. Windfall Tax Increase

  • Assess Investments in Energy Sector: Keep clients updated on how increased windfall taxes may affect their energy-related investments.

 

10. Flat-Rate Duty on Vaping and Increased Tobacco Duty

  • Investment Strategy Review: Advise clients in the tobacco or vaping sectors to reassess their investment strategies in light of increased duties.
  • Educate on Compliance and Costs: Ensure clients operating in these industries are aware of compliance requirements and cost implications.

 

Your Trusted Partner

At We Complement, we understand the complexities that arise from budget changes and how they can impact your clients’ financial plans. We’re here to support you in guiding your clients through these transitions, ensuring they remain aligned with their financial goals.

If you have any questions or need assistance in implementing these strategies for your clients, please don’t hesitate to reach out. Our team is always on hand to help you navigate these changes effectively.

Contact us today!

 

Welcome to this month’s edition of Investments Matter, written by Paul Kenworthy, where we explore the key events shaping the financial markets. In this issue, we delve into the latest developments in the US, China, and the UK, examining their potential impact on investors. From the Federal Reserve’s unexpected interest rate cut and the upcoming US presidential election to China’s economic instability and the much-anticipated UK Autumn Budget, we provide insights into what these events could mean for your clients investments. Stay informed with our market analysis and expert perspectives as we navigate the evolving financial landscape.

The financial markets have performed well over the last few months, with both equities and bonds generally delivering positive returns. Below, I will discuss recent market events that may affect the markets in the coming weeks:

US Interest Rate Cut and Upcoming Election

The US Federal Reserve recently announced a 0.50% cut to its benchmark interest rate, which was higher than the expected 0.25%. This was notable as it marked the first rate cut since the start of COVID-19 lockdown measures in March 2020.

The reduction contributes significantly to the formal target for interest rates in the US. In their statement announcing the rate cuts, the Federal Open Market Committee noted:

“Recent indicators suggest that economic activity has continued to expand at a solid pace. Job gains have slowed, and the unemployment rate has moved up but remains low. Inflation has made further progress toward the Committee’s 2 percent objective but remains somewhat elevated.”

The US Presidential Election, scheduled for Tuesday, November 5th, will almost certainly impact the markets (and quite possibly interest rates) in the short and long term.

Recent reports indicate that Kamala Harris is slightly ahead in the run-up to the election, but approximately 5.50% of voters have yet to decide whom they will support.

China’s Economic Instability

Chinese equities have been extremely volatile recently. A few months ago, they were performing well following a number of economic policy announcements made by the government. However, this performance could not be sustained, and equities have now begun to decline, with some falling as much as 10%.

In response, further measures were recently announced to stabilise the economy, including cuts to the reserve requirement ratio, policy rates, mortgage rates, and liquidity injections.

In a recent market update, IBoss Asset Management observed:

“While these new announcements are positive, they are not game-changing enough to suggest a sustained turnaround. However, they do signal the leadership’s understanding of the gravity of the situation, particularly in light of growing discontent over property valuations and general economic performance.

Source: IBoss Asset Management

UK Autumn Budget

Chancellor Rachel Reeves is set to deliver the Autumn Budget—Labour’s first in 14 years—on Wednesday, October 30th. She has warned that it will involve “difficult decisions.”

Some announcements have already been made. The winter fuel payment will be restricted to those receiving pension credit or other means-tested benefits, a decision that has drawn heavy criticism. Additionally, VAT will be added to private school fees from January 1st, and some private schools will lose business rates relief.

Rumours about possible budget announcements are making many investors nervous. Speculation includes potential increases in Capital Gains Tax, Inheritance Tax, and changes to pension taxation.

Many clients have been contacting their financial planners, worried that the government may reduce or even abolish the tax-free cash allowance from pensions. This has led to a significant increase in the number of people accessing their pensions prematurely.

The Financial Times reported that “a number of wealth managers told the FT they had contacted the Treasury to warn Chancellor Rachel Reeves that people were pulling their money out of their pensions early due to the ‘uncertainty.’”

Source: Financial Times

Times like this are when a financial planner can provide significant value to clients, helping to reassure them and advising against panic until official announcements are made.

We will closely monitor the Budget announcements and provide our thoughts and feedback in the coming weeks.

 

Welcome to the October edition of Specialised Investments Simplified! As the year winds down, now is an ideal time to assess new opportunities that could benefit your clients’ portfolios. This month, we’re diving into the potential of US mid-cap equities, exploring the strategic advantages of real estate debt, and examining the factors behind gold’s recent performance. Each of these investment themes offers potential avenues for adding value to your clients’ strategies, and we’re here to break down how.

US Mid-Cap Market: A Potential Opportunity for Client Portfolios

With US mid-cap stocks trading at significant valuation discounts compared to large caps, now might be an opportune time for financial planners to consider adding exposure to this segment. Bob Kaynor, manager of the Schroder US Mid Cap fund, recently shared insights on why these companies—often referred to as the “heartbeat of the US economy”—are poised for growth. Given the current market environment, mid-caps offer a compelling blend of value and potential upside for client portfolios.

Key Considerations for Financial Planners:

  • Valuation Entry Point: Mid-caps are currently trading at a 15-20% discount to the S&P 500, offering a lower entry point at a time when earnings growth is expected to accelerate. This could serve as a tactical allocation to enhance portfolio returns.
  • Economic Sensitivity: Mid-cap companies derive around 84% of their revenues from the US, making them more directly impacted by domestic economic conditions. With fiscal stimulus on the rise, this sector may provide clients with targeted growth exposure.
  • Risk Management: While mid-caps can bring additional volatility, the current discount in valuations may help mitigate some downside risk. This presents an opportunity to balance growth potential with risk management across your client base.

For planners looking to diversify clients’ equity exposure or tap into US economic growth, mid-caps could be a valuable addition to portfolio strategy.

Listen to Bob Kaynor’s Interview on Mid-Cap Opportunities

Real Estate Debt: A Strategic Diversification Tool

Real estate debt can offer an attractive risk/return profile for clients seeking income without the responsibilities of direct property ownership. For financial planners, this asset class allows for tailored strategies that align with clients’ financial goals, risk tolerance, and time horizons.

Why Financial Planners Should Consider Real Estate Debt:

  • Enhanced Income Potential: Investing in real estate debt allows clients to earn steady income through interest payments, which may offer a more predictable cash flow than traditional equities or direct property investments.
  • Risk Mitigation: Real estate debt can help diversify client portfolios, providing lower correlation with other asset classes. This can be particularly valuable during periods of market volatility.
  • Accessible and Flexible: The ASK model enables a tailored approach that suits clients with varying levels of risk aversion. For clients concerned with managing real estate directly, this option presents a lower-maintenance, time-efficient alternative.

Incorporating real estate debt into a client’s strategy could be a savvy way to achieve diversification while still tapping into the property market’s potential returns.

Gold’s Rally: What It Means for Portfolio Hedging

Gold has gained 4.6% in September alone, driven by a weaker dollar and ongoing geopolitical tensions. For financial planners, gold remains a classic hedge against market uncertainty, with its role in portfolios serving as a buffer against volatility and economic downturns.

How to Position Gold in Client Portfolios:

  • As a Hedge Against Inflation and Uncertainty: Given the recent Fed rate cuts and rising geopolitical risks, gold can act as a safe-haven asset to protect against downside risks in other markets.
  • Diversification Benefit: Gold typically has a low correlation with traditional equities and bonds, making it an effective component for reducing overall portfolio risk.
  • Liquidity Considerations: Gold-backed ETFs can provide liquidity and flexibility, making it easier for financial planners to make tactical adjustments as market conditions evolve.
  • Gold’s continued rally underscores its strategic importance in comprehensive portfolio management, especially as global uncertainties persist.

Looking Ahead

With the final quarter of the year underway, now is the time to reassess client strategies and explore new avenues for growth and risk management. Whether it’s considering mid-cap equities for value opportunities, real estate debt for income generation, or gold as a protective hedge, this edition provides actionable insights to guide your planning.

Thank you for reading the October edition of Specialised Investments Simplified. We aim to support you in navigating the evolving investment landscape and achieving your clients’ goals. For deeper insights, check out the links below.

Stay informed and keep empowering your clients to make the most of market opportunities. See you in the next edition!

 

Welcome to the October edition of Tech Talk, where we bring you the latest tech updates designed to help financial advisers streamline their operations and elevate their client service. In this issue, we highlight new integrations, sustainability-focused tools, and cutting-edge services aimed at making financial planning more efficient and personalised.

Transact Integrates with Moneyinfo for Automated Document Delivery

Transact, a leading adviser investment platform, has launched an integration with fintech provider moneyinfo, aimed at simplifying the delivery of client documents. This integration automates the process of sending valuation reports, statements, and other key communications to clients, freeing up advisers from manual tasks and enhancing operational efficiency.

With more than 2,000 adviser firms using Transact, this collaboration marks another step in the platform’s commitment to improving adviser processes through advanced technology. By using Moneyinfo’s secure portal and app, advisers can now ensure documents are delivered automatically, safely, and efficiently, while also benefiting from features such as encrypted delivery and audit trails.

Tom Dunbar, Chief Development Officer at Transact, said: “Our mission is to make financial planning simpler for advisers, and a key part of that is improving the tech ecosystem available to them. By integrating with platforms like Moneyinfo, we’re helping advisers work smarter, not harder.”

Moneyinfo’s Managing Director, Tessa Lee, added: “Advisers have been asking for solutions to make their administrative tasks more efficient. This integration not only saves time but provides peace of mind, allowing advisers to focus on what matters most: their clients.”

Moneyinfo integrates with Transact to simplify document delivery

Etcho: Aligning Wealth with Values

As ESG becomes increasingly central to investment discussions, Etcho offers a fresh approach by focusing on what really matters to clients—their values. Rather than overwhelming clients with complex ESG metrics, Etcho helps advisers personalise the investment experience by aligning portfolios with individual sustainability preferences.

Etcho’s innovative platform allows advisers to:

  • Import clients’ holdings seamlessly with one-click integration.
  • Use value profiling tools to understand the driving principles behind their clients’ decisions.
  • Share personalised insights, helping clients see how their investments align with their values.
  • Generate automated reports that support Consumer Duty compliance and reduce regulatory risks.

Co-founded by Liall and Charlie, Etcho’s mission is to make sustainable investing straightforward and engaging. By prioritising storytelling and personalisation, advisers can increase client engagement, especially among the next generation, who want their portfolios to reflect their values.

Etcho’s vision is clear: “Less about ESG metrics, more about what resonates with clients’ personal values.”

Etcho Align wealth management to what clients truly care about

Standard Life Launches Pension-Finding Tool to Reunite Britons with Lost Pensions

Standard Life UK has teamed up with pension-tracing platform Raindrop to help individuals find their lost pensions. With nearly 20% of those with multiple pensions admitting they’ve lost track of one or more pension pots, this free tool offers a practical solution.

Users simply provide the name of a previous employer and the timeframe they worked there—Raindrop’s technology does the rest. With the process typically taking between 4 to 6 weeks, a dedicated case manager provides updates throughout.

This new tool comes at a critical time, as an estimated 2.8 million pension pots in the UK, worth £26.6 billion, remain unclaimed. The collaboration aims to empower savers by giving them access to lost pension savings and helping them take control of their financial future.

Dean Butler, Managing Director of Retail Direct at Standard Life, emphasised the importance of tracking down pensions: “If you don’t know where all your savings are, planning for retirement becomes difficult. Our new pension-finding service removes these barriers and helps people regain control of their pension savings.”

Raindrop co-founder Vivan Shridharani added: “With more jobs and workplace pensions in the modern working world, the number of lost pensions will only increase. We’re proud to partner with Standard Life to offer a simple, effective way for individuals to track down and manage their pension pots.”

Standard Life and Raindrop launch revolutionary free pension tracing service

That wraps up this month’s Tech Talk. Stay tuned for more insights and tools to help you provide outstanding service to your clients!

 

Welcome to the October edition of Regulation Round Up!This month, Hannah Keane brings you the latest updates on regulatory changes and key developments in the financial services world. HMRC has issued new guidance on pension regulations in Newsletter 162, offering clarity on issues surrounding the abolition of the Lifetime Allowance. We also look at the significant £29 million fine imposed on Starling Bank by the FCA for financial crime control failings.

Additionally, we dive into a recent case from the Financial Ombudsman Service (FOS) that highlights the importance of robust client documentation in financial advice. Read on for more details!


HMRC Pension Schemes Newsletter 162

When the Lifetime Allowance was abolished back in April, there were a few areas of legislation which weren’t completely clear. Just 2 days before the new rules were due to be implemented, HMRC published Pension Schemes Newsletter 158, which outlined some last-minute changes to legislation, as well as some areas that were still under consideration.

Last month, HMRC published Newsletter 162, which provides a long-awaited update on the areas that were still under consideration in April. They stated that they have considered the feedback they received on the draft regulations, and the final regulations will be introduced as soon as parliamentary time allows.

Newsletter 162 — September 2024

Starling Bank Fined £29m by FCA

Starling Bank has been fined £28,959,426 by the FCA. According to the FCA, the bank repeatedly breached a requirement not to open accounts for high-risk customers, and also failed to implement proper anti-money laundering and sanctions processes.

The FCA state that Starling had grown massively between 2017 and 2023, but the measures the bank took to tackle financial crime “did not keep pace with its growth”.

The FCA initially reviewed the financial crime controls at Starling in 2021, as part of a review into financial crime controls at various challenger banks. During this review, the FCA identified some serious concerns, and imposed a requirement on Starling to restrict the opening of new accounts from high-risk customers until this improved. The FCA state that Starling failed to comply with this and “opened over 54,000 accounts for 49,000 high-risk customers between September 2021 and November 2023.”

Read more here

Recent FOS Decisions

As it’s been a bit of a quiet month for financial services regulation, I think this is a good opportunity to take a look at some recent decisions that have been made by the Financial Ombudsman Service.

FOS decisions can be really valuable reading for anyone who works in the financial planning world, and I recommend that all paraplanners, in particular, take a look at some recent decisions from time to time. You might find some of the decisions and the rationale given to be surprising. Regardless of whether you agree with the decisions made by the FOS, looking through their decisions gives a really interesting insight into the sort of things they look at when investigating a complaint. I’ve found this to be invaluable when writing suitability reports, and it helps you think critically about the processes and procedures that are in place where you work, and how they would be perceived by an external person.

The case I’m looking at today concludes with the complaint not being upheld. The investigator’s rationale for not upholding the complaint highlights the importance of making sure your files are robust, as a lot of the investigator’s rationale hinges on the research and KYC processes recorded by the adviser and their team.

Decision DRN-4758506

In a nutshell, this case relates to a compliant made by a client who believes the advice given to him was unsuitable. His adviser recommended a pension transfer and consolidation exercise into a less expensive pension. The client was determined to be a ‘moderate’ risk investor, and the adviser recommended a fund in line with this. Around a year after the transfer took place, the client was unhappy that his pension had suffered a significant drop. He argued that he was invested inappropriately and raised a complaint.

When investigating this complaint, the FOS investigator based his decision on what was recorded in the suitability report, as well as the content of the fact find, and the attitude to risk and capacity for loss questionnaires on file. The investigator looked through the client’s answers to the individual questions that made up the questionnaires, and assessed whether these answers, when looked at alone and also when looked at together, could reasonably be accepted as supporting a moderate risk profile. In this case, the answers supported the adviser’s argument.

When a client completes a risk profile or capacity for loss questionnaire, it’s so important to make sure that all their answers add up. I’m sure we’ve all seen some questionnaires where certain answers seem to be totally at odds with other answers, or with the overall risk profile. In cases like this, it’s best practice to follow this up with the client and make a note of any conversations. This can make sure that the client really understands the implications of the risk profile they’ve chosen, and will also help make your file more robust.


Effective paraplanning has never been more crucial. At We Complement, our dedicated team of paraplanners is committed to providing comprehensive support, ensuring your financial strategies align seamlessly with current regulations and best practices. Whether you need assistance with documenting your CIP, paraplanning, or enhancing client communications, we’re here to help.

Reach out to us today to discover how our paraplanning expertise can elevate your practice and provide peace of mind in an increasingly complex financial environment.

 

As the global conversation around sustainability intensifies, the role of financial advisers in supporting climate-positive initiatives becomes more crucial than ever. This month, our team had the opportunity to attend Goodstock, a pioneering event focused on sustainability and positive social impact. It brought together passionate individuals and thought leaders working to combat climate change, including those of us in the financial planning industry. In this edition of Investment Matters, Paul Kenworthy will be sharing insights from the event and exploring how Financial Planners can help bridge the gap between wealth and impactful climate solutions.


The first-ever Goodstock event was held on the 19th of September at Dynamic Earth in Edinburgh. Amy North and I were able to attend, and all I can say is that it was a brilliant event, full of people passionate about sustainability and making a positive difference in the world.

Firstly, I’d like to applaud NextGen Planners s for organising the event, and I look forward to attending more of their events in the future.

There were a number of great speakers and participants at the event, each with different ideas and philosophies but sharing one collective goal—combating climate change.

In this post, I’d like to highlight some points raised by Jack Chellman (Chief Project Officer at the Global Returns Project). He spoke about Green Philanthropy and explained the untapped potential for Financial Planners to work with high-net-worth clients who want to gift some of their wealth to help tackle the climate crisis.

One of the key issues raised in Jack’s speech is that many of these people don’t know where to turn when they want to make such gifts, and a number of Financial Planners are unable to assist their clients with these needs.

This is where the Global Returns Project comes in. They are creating systemic change to fund the highest-impact climate charities at unprecedented speed and scale. Their mission is to make high-impact climate philanthropy normal and easy in financial planning, investment management, and corporate social responsibility.

Clients are increasingly concerned about climate change and biodiversity loss. While sustainable investing is important, its overall impact is limited. Many critical climate solutions do not deliver financial returns.

Meanwhile, philanthropy offers fast and tangible climate impact, yet less than 2% of global philanthropy goes toward climate mitigation.

The Global Returns Project currently works with over 20 different client-facing Financial Planners, and this number will hopefully continue to grow. They can hold direct conversations with clients about the charities they support, or they’re happy for Financial Planners to facilitate these discussions.

Using a proprietary methodology, they have identified a portfolio of six different climate charities that clients can donate to. These charities are: Global Canopy, Rainforest Trust, ClientEarth, Whale and Dolphin Conservation, Blue Marine Foundation, and Trillion Trees.

These charities are reviewed regularly (at least every six months), and they will be replaced if they no longer meet the stringent criteria.

Donors can choose to support all of these charities or select a particular one if they prefer. 100% of the proceeds are passed on directly to the charities without any deductions. After making a donation, clients will receive impact reports from the charities every six months.

For large donations, the charities may provide specific literature detailing how those funds have been used and the positive impact they have achieved.

The Global Returns Project is doing valuable work in helping to mitigate the climate crisis, and we feel they can help bridge the gap between Financial Planners and clients who want to donate money for the good of the planet.

They allow you to have in-depth discussions with your clients about how they can make a positive difference, helping to demonstrate the value Financial Planners can provide.


At We Complement, we believe in aligning financial goals with positive global impact. As financial planners, it’s time we expand our role beyond just managing investments and start offering solutions that truly make a difference.

If you’re interested in exploring how Green Philanthropy can complement your financial services, get in touch with us today. Together, we can help your clients achieve their financial goals while contributing to a sustainable future.

 

Welcome to this week’s Specialised Investments newsletter, written by one of our fantastic team members, Lucy Wylde. In this edition, Lucy delves into the latest market developments, providing valuable insights on structured products, cryptocurrency trends, and the impact of recent economic events.


August began with disappointment and panic amid fears that the US economy could fall into a recession, rather than “achieving the soft landing investors have been banking on,” according to Angharad Carrick of This is Money.

Concerns about a US recession were stirred by data showing that far fewer jobs were created in July than estimated, while the unemployment rate continued to rise. This was compounded by the Federal Reserve’s decision to hold interest rates steady, whereas other central banks, such as the Bank of England, cut interest rates for the first time in more than four years.

Globally, stock indices plummeted, with Tokyo’s Nikkei index taking the brunt of the dip, plunging over 12%—the index’s largest crash since 1987’s ‘Black Monday.’

The above, along with increased violence seen across the UK in early August, had a knock-on effect on the FTSE 100, which closed below its near-record high value of 8,000. That said, overall in 2024, the FTSE 100 has averaged a monthly value of 8,253.97, according to structuredproductreview.com.

It is therefore unlikely that most investors in UK retail structured products will have been phased by these events, due to the defined contractual returns, longer-term durations, and built-in protection.

With that in mind, let’s recap the latest maturities of 2024.


Structured Products Maturities – The UK Retail Sector

When considering the maturity results in recent months, August recorded a total of 73 structured product maturities, 72% of which were linked to the FTSE 100.

Furthermore, the majority of these maturities triggered early, thanks to elevated stock market levels, while only 5 autocalls in August matured on their final observation date.

Focusing on capital-at-risk autocalls, the average annualised returns were 7.18% over an average duration of 2.63 years.

Autocalls linked solely to the FTSE 100 or FTSE CSDI outperformed the sector by 0.65%, returning 7.83% over an average term of 2.58 years.

No deposit-based contracts matured last month.

The outstanding maturities, with final gains of 80%, 73.50%, and 60% respectively, were the Tempo Structured Products FTSE 100 FDEW Long Growth Accelerator Plan August 2019 – Option 1, FTSE 100 FDEW Long Kick-Out Plan August 2019 – Option 3, and the Mariana FTSE 150 Kick Out Plan August 2020.

Despite the FTSE being slightly below its recent all-time highs, it is expected that September will bring further generous maturities.


Cryptocurrency

Following the Federal Reserve’s decision to hold interest rates earlier in the year, the reverberations of its latest move to cut interest rates are also being felt throughout the world of cryptocurrency.

According to CNBC, despite rising by 12% in the past week, Bitcoin’s value is now fluctuating between a 1% gain and a 1% loss following the news of the rate cuts, while Ether has fallen by almost 2% (as of 18th September 2024).

Data has also shown that it is becoming increasingly difficult to make money from crypto mining, partly due to the all-time high hash rate (the combined computing power of all miners within the Bitcoin network).

As a result of the significantly increased presence of crypto miners, since Bitcoin has become a more established—arguably mainstream—part of the economy, the investment banking company Jefferies Group reported that mining was considerably less profitable in August. According to Jefferies Group, the “average daily revenue per exahash, or income per miner, fell by 11.8% from the prior month.”

In potentially better news, US asset manager Janus Henderson is preparing to become the latest large asset manager to experiment with securities tokenisation by assuming management of the Anemoy Liquid Treasury Fund. The Anemoy Liquid Treasury Fund is an open-ended, British Virgin Islands-domiciled fund that invests in short-term US Treasury bills. The fund, launched in December, is open to non-US professional investors.

This move sees Janus Henderson following in the footsteps of BlackRock, Fidelity International, and Franklin Templeton, all of which are already running tokenised Treasury or money market funds on public blockchains.

Finally, after more than a month of vague descriptions and promises from former President Donald Trump and his family, new details have been released about the family’s new crypto venture, World Liberty Financial.

The launch event, held on X (formerly Twitter), suggested that World Liberty Financial will be something akin to a banking platform, where the general public will be encouraged to borrow, lend, and invest in cryptocurrency.

It was announced that 20% of the project’s tokens will be allotted to the founding team of World Liberty Financial, while 17% of tokens are to be set aside for user rewards, and the remaining 63% of the coins will be made available for the public to purchase. There will be no pre-sales or early buy-ins, however.


As the financial landscape continues to evolve, staying informed is essential. If you’re looking to optimise or review your Centralised Investment Proposition (CIP) or Centralised Retirement Proposition (CRP), our team is here to support you. We specialise in helping firms create and refine these strategies to ensure they align with both regulatory requirements and your clients’ needs.

Contact us today to see how we can help enhance your proposition and deliver better outcomes.

 

Welcome back to TechTalk, where we bring you the freshest insights on the tools and tech transforming the world of financial advice! We’re particularly excited about this month’s edition, packed with useful resources and innovations to help you offer your clients even more tailored support. Grab a coffee and dive in.

Mabel Insights – Are You Onboard?

Paul Kenworthy recently managed to drag himself away from paraplanning and headed to the Professional Adviser roadshow in the picturesque town of Harrogate. There, he had a conversation with Martin Coyle about Mabel Insights. If you haven’t heard of Mabel yet, let us bring you up to speed.

Mabel Insights is an intuitive, free (yes, FREE) tool built exclusively for financial advisers. Think of it as your one-stop shop for comparing and analysing the Model Portfolio Service (MPS) and multi-asset market. Here’s why we think it’s so valuable:

  • All-in-One Market Coverage: Mabel provides in-depth data on over 1,000 MPS portfolios from more than 80 discretionary fund managers. That’s right, all that data in one place, designed to make your life easier!
  • Speaking the Same Risk Language: Mabel has its own risk rating system, allowing you to compare MPS portfolios using consistent risk metrics. No more guesswork—just clear, aligned results.
  • Due Diligence & Reporting: Need to perform CIP research or put together a client-specific report? Mabel helps you stay efficient and thorough.

Lawrence Cook, CEO of Mabel Insights, perfectly sums up their vision: “It’s time advisers had wide-ranging access to MPS information across the market, and we’re thrilled to offer this free service to help them make better decisions for their clients.”

And in case you missed it—Mabel recently launched a cashflow planning tool, packed with advanced features like one-button tax optimisation and both deterministic and stochastic modelling. It’s another way to ensure you’re working with the most up-to-date, reliable information.

Explore Mabel Insights

The Importance of Care – My Care Hub

With an ageing population, we all know how challenging it can be to navigate care options. Did you know that by 2032, the number of people aged 65 and over needing care from unpaid carers is expected to grow by over a million? As advisers, it’s critical to have the right tools to guide your clients through these complex journeys.

Source: Carers UK

That’s where My Care Hub comes in. My Care Hub is an independent platform offering comprehensive care advice, designed specifically for advisers who want to support their clients through the entire care process. Whether your client is caring for a loved one or in need of care themselves, My Care Hub helps with:

  • Identifying the Right Care: From finding appropriate care options to funding advice, My Care Hub simplifies the process so your clients get the guidance they need without all the confusion.
  • Full Care Planning Support: My Care Hub is there every step of the way, helping you assist your clients as they navigate one of the most emotionally and financially taxing aspects of life.

Join Karl Steadman and Jacqueline Berry, MCC the founder of My Care Consultant on September 26th at 10:00 AM for a special webinar, where they’ll dive into how to approach care planning and funding in the right order. Plus, you’ll get an introduction to My Care Hub, the UK’s first online “one-stop shop” for all things care-related.

Register for the My Care Hub Webinar

To subscribe to My Care Hub and start providing your vulnerable clients who are caring or in need of care with valuable support to navigate their care journeys and avoid foreseeable harm, click here:

Join Us

Enhance Your Skills with the CISI Certificate in Ethical AI

Interested in how AI is shaping the future of financial advice? The The Chartered Institute for Securities & Investment (The CISI) Certificate in Ethical AI is a fantastic opportunity to deepen your understanding of the ethical challenges and opportunities AI brings to the industry. Whether you’re new to the topic or looking to expand your expertise, this qualification is packed with interactive content—videos, interviews, and case studies—that will keep you ahead of the curve.

For more information on this valuable qualification, visit CISI.

This month’s Tech Talk is all about bringing you the tools and resources to help you provide even more value to your clients. Whether you’re looking to streamline your MPS analysis with Mabel Insights or need support for your clients’ care journeys through My Care Hub, there’s no shortage of ways to enhance your advice proposition.

So, what are you waiting for? Register for Mabel Insights at www.mabelinsights.com and don’t miss out on the My Care Hub webinar on September 26th. We’d love to hear how you get on!

 

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