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Advice support for financial planning firms

Outsourced Paraplanning Services for Financial Advisers

Flexible technical and suitability support when your team needs more capacity.

Flexible by design

Support when you need it.

One case, a busy period or something more ongoing. We work alongside your existing team rather than asking you to change how your firm operates.


Talk to us about our capacity →

5–7 days
Typical turnaround

4-eye review
Every case checked

ISO 27001
Certified information security

Where we can help

Support around the advice process

Use our team where you need the extra capacity rather than outsourcing everything.

Suitability reports

Clear, well-structured reports that support adviser recommendations and client conversations.

Research & analysis

Technical research, product comparisons and independent research across the market.

Case preparation

Support with the technical work around the recommendation to help keep cases moving.

Annual reviews

Extra capacity around review preparation, research and suitability where required.

Simple from the start

How working with us works

A straightforward process designed to fit around your existing team.

01

Agree the setup

We confirm the support you need, how work will be shared and any system access required.

02

Send the case

You provide the case information securely and we review what has been supplied.

03

We do the work

Our team completes the agreed research, suitability work or case preparation.

04

Everything is checked

All work is subject to a four-eye review before being returned to your firm.

Your team. Your process.

Flexible by design

You do not need to outsource your whole advice process.

Some firms use us for individual cases or periods of pressure. Others work with us every month as part of their normal advice process.

The support adapts around the firm rather than the other way around.

Built around your firm

✓ Work with your existing advice team
✓ Fit around the systems you already use
✓ Use support only when you need it
✓ Secure handling of client information
✓ Four-eye review on all work

Getting started

Start with a conversation.

We start by talking through the type of support you need, the systems you use and how your current process works.

From there, we agree the practicalities, set up secure access where needed and you can begin sending work across as and when you need us.

A few common questions

Before you get started

Do we need to outsource everything?

No. Many firms use us for individual cases or specific areas where additional capacity is needed.

Can you work with our systems?

Yes. We work with a range of systems used by financial advice firms and agree the process before work begins.

How quickly can you complete work?

Our typical turnaround is 5–7 working days once we have everything needed to begin.

How is work checked?

All work is subject to a four-eye review before being returned to the firm.

Need more capacity?

Let’s talk about where we can help.

One case, a busy period or something more ongoing. We can work out what makes sense for your firm.


Talk to us →

ISO/IEC 27001:2022 certified
UKAS-accredited information security management system
You can verify the validity of our ISO certificate via the UKAS register.

ISO/IEC 27001:2022 certified

Affiliate of

Consumer Duty Alliance

Proud to work with

Paradigm ValidPath

Contact

Old Brewery Business Centre
Castle Eden
Co. Durham
TS27 4SU

Tel: +44 (0)1472 728 030
Email: hello@wecomplement.co.uk

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We Complement Limited registered in England & Wales under company number 13689379, ICO number ZB427271. Registered address: Old Brewery Business Centre, Castle Eden, Co. Durham, TS27 4SU.