Paraplanning and Consulting Services
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Talk to us
Demonstrating value to your clients goes beyond just providing sound financial advice, it’s about setting clear expectations, evidencing the added value you provide, and being there for clients throughout their financial journey. Our outsourced paraplanning and consulting team complement your advice delivery, all while adhering to the FCA’s Consumer Duty and ensuring that your clients’ interests are put first.
Are you looking to grow your business but lack the necessary experienced support? Is your annual review process feeling overwhelming? Our process consulting and outsourced paraplanning team is here to assist you, ensuring you align with the Consumer Duty, serving your clients comprehensively, from the initial meeting arrangement to issuing reports and implementing recommendations.
We thoroughly assess your existing processes and suggest ways to improve them in line with Consumer Duty. Alternatively, we can create a tailored process from scratch, specifically designed for your firm, that adheres to these regulations. We can also seamlessly integrate this workflow into your back-office system, leveraging our team’s expertise with various systems like Intelliflo and XPlan.
With our client management service, we can build a bespoke dashboard allowing you to document and review your client’s progress towards their financial goals, and highlight how your advice has contributed to these positive changes. After all, evidencing value and adhering to the FCA’s Consumer Duty is all about showing, not just telling.
We Complement has certainly set the bar when it comes to standards, treating both clients and employees with the highest possible regard. In my opinion, We Complement have proven to be a true credit to this rapidly expanding industry, boasting not only a business model which will likely be the envy of your competitors, but also consistently providing great opportunities for some very talented individuals
Colin Reid
Client Management Service
We believe in evidencing the complex world of investments, platforms, portfolios, capital accumulation and decumulation as simply as possible.
Our comprehensive research and due diligence process ensures you can evidence your advice processes and that these are aligned with your strategic decisions and Consumer Duty obligations.
Our outsourced paraplanning and consulting team can create a new bespoke pack including a Centralised Investment Proposition, Centralised Retirement Proposition, Platform Due Diligence, and Bespoke Portfolio or DFM Due Diligence. Or we can assess and update your current ones.
The Firm needed our Central Investment Proposition updating, as it hadn’t been looked at for some time. Following market research we approached We Complement as they are specialists in this area. The process from beginning to end was very professional, straight forward and completed in a timely manner. Following an initial ‘fact finding’ meeting over the telephone, I sent over the required documentation, and from there We Complement created a new, up-to-date CIP for us. They showed an excellent understanding of our firm, how we work and what needed to be represented in our CIP. We will certainly be using their services to maintain an up-to-date CIP in the future and I would have no hesitation in recommending them to other firms looking to create a new / update their existing CIP.
Joseph Thorpe
Research and Due Diligence Service
We prioritise aligning our suitability report services and solutions with our partners’ unique needs and objectives.
Our comprehensive suitability report templates are the first step in this personalised approach. These templates are not just about ticking compliance boxes, they provide clear, concise, and comprehensive information, serving the client’s needs effectively. They are well-structured, adaptable, and consistent, covering all crucial aspects while leaving room for customisation.
Moreover, we ensure our suitability letters are client-friendly, avoid jargon and keep the client’s perspective in mind. We believe that writing suitability reports is about more than just evidencing the suitability of your advice. We believe they should be customer-centric.
Our team of experienced analysts will handle the back-end details of your financial planning process, from in-depth research to comprehensive report writing. This allows you to focus on what you do best: providing personalised advice and building long-lasting relationships with your clients.
Everyone I have dealt with at We Complement has been knowledgeable, efficient and professional. The quality of the work has been superb
John Smith
Suitability Templates
We understand that firms often seek a new back office system to enhance efficiency, ensure scalability, improve technology integration, maintain regulatory compliance, reduce costs, and enable better data access and analysis. We recognise that each of these factors contributes to the seamless operation and success of a firm.
Through extensive research, we have identified the top back office systems for financial services. Consequently, we are well-equipped to assist you in finding the ideal system for your firm. Our comprehensive report provides detailed insights into the functions and capabilities of our recommended systems. Additionally, we offer support with system migration, ensuring a smooth transition overall.
What sets us apart is our impartiality, as we regularly utilise various systems in our daily operations. Our experience and expertise enable us to make unbiased recommendations based on your specific needs and requirements.
We were lacking knowledge and experience within our administration team; Nicola was recruited to assist with training and implementing a ‘workflow’ for our CRM system. She has built a comprehensive system which tracks all of our business requirements, and her training and support has elevated the confidence and knowledge within the team, exactly what I wanted to achieve. I would definitely recommend Nicola and the team at We Complement, the knowledge and professionalism is exactly what any business requires.
Dawn Wood
Back-Office Consulting Service
